top of page

​

 

Abode & Beyond LLC Privacy Policy

 

Effective Date: July 11, 2025

This Privacy Policy describes how Abode & Beyond LLC ("we," "us," or "our") collects, uses, and discloses your information when you visit or interact with anbpro.com (the "Site").

 

1. Information We Collect

 

We collect various types of information from and about users of our Site, including:

  • Personal Information You Provide to Us: This includes information you voluntarily provide when you interact with our Site, such as:

    • Contact Information: Name, email address, phone number (e.g., when you fill out a contact form to request work or make an inquiry).

    • Account Information: [Future State: While accounts are not currently active, we are including this for future use. Username, password, and other registration details will be collected if you create an account on our Site.]

    • Payment Information: If you make purchases of our services, we may collect payment details (e.g., credit card numbers, billing address). Please note that we use Wix as our payment processor, and we do not directly store your full payment card details on our servers.

    • Communications: Records of your correspondence with us (e.g., emails, Wix live chat messages).

  • Automatically Collected Information (Usage Data): When you access and use the Site, we may automatically collect certain information about your device, Browse actions, and patterns, including:

    • Log Data: Your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, access times, and other statistics.

    • Device Information: Information about the device you use to access our Site, such as hardware model, unique device identifiers, and mobile network information.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

    • Analytics Data: [Future State: In the future, we intend to use Google Analytics to collect data to understand how users interact with our Site, such as traffic sources, bounce rate, and user demographics.]

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including to:

  • Provide and Maintain Our Site: Operate, maintain, and improve our Site's functionality and content.

  • Process Service Requests and Transactions: Respond to your requests for work to be rendered, process payments for our services, and manage related inquiries.

  • Communicate with You: Respond to your inquiries, provide customer support via email or our Wix live chat, and send you updates regarding your service requests.

  • Personalize Your Experience: Customize your experience on our Site based on your preferences and interactions (e.g., remembering your live chat history).

  • Analyze and Improve: Understand how our Site is used, perform analytics, track trends, and identify areas for improvement. [Future State: This will include data from Google Analytics once implemented.]

  • Security and Fraud Prevention: Detect, prevent, and address technical issues, fraud, or other illegal activities.

  • Comply with Legal Obligations: Meet legal and regulatory requirements.

  • Marketing Communications: [Future State: If you opt-in for our newsletter in the future, we will use your email address to send you marketing communications via Mailchimp.]

 

3. Sharing Your Information

 

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

    • Payment Processing: Wix (for processing service payments).

    • Website Hosting and Functionality: Wix (as our website platform, which includes the Wix live chat functionality).

    • Analytics: *[Future State: Google Analytics (once implemented).]

    • Email Marketing: *[Future State: Mailchimp (once implemented, for newsletters).]

    • [Future State: Scheduling Tools: (Once implemented, you will need to identify your specific scheduling tool provider here, e.g., Calendly, Acuity Scheduling, etc.)]

    • Other services such as data analysis, and customer service.

  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

  • With Your Consent: We may share your information for any other purpose with your explicit consent.

  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and improving our services. We do not sell your personal data.

 

4. Your Data Protection Rights

 

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:

  • Right to Access: The right to request copies of your personal data.

  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.

  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

 

5. Data Security

 

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

6. Third-Party Websites

 

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. [Future State: This includes links to Google for reviews and any embedded YouTube videos.]

 

7. Children's Privacy

 

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

 

8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, you can contact us:

  • By email: support@anbpro.com

  • Contact information is also available in the footer of our website.

bottom of page